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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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chris mccarrell

March 21, 2025

5  out of  5
rating by chris mccarrell
"Excellent customer service Friendly and a pleasure to work with."
We responded:
"Thank you, Chris! We will strive to continue providing excellent customer service for you in the many years to come. Thank you! - Jim"
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Suhaib Zaheer

March 14, 2025

5  out of  5
rating by Suhaib Zaheer
"Jim Breen and his team at State Farm are amazing! I have been with them for years now to ensure my homes, autos and motorcycles and they’ve always given me the best coverage at very competitive pricing. Jim’s staff is super responsive and they provide world class support anytime you need help. Rachel in particular has been great to work with for my last two renewals. I’d highly recommend Jim’s office if you’re in the market for a new insurance company - you won’t regret it."
We responded:
"Thank you Suhaib! We are so grateful to be your insurance agency and appreciate your business for home insurance, auto insurance, and motorcycle insurance. Please reach out any time we’re just a phone call email or text away! Look forward to many more years to come. -Jim"
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Humberto Colin

February 19, 2025

5  out of  5
rating by Humberto Colin
"10/10. Great team to work with. Like a good neighbor, Jim and the crew really had my back through insurance instances and still do. I highly recommend to work with this agency."
We responded:
"Thank you for the kind words and review, Humberto! We will always have your back and appreciate your recommendation. "
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Yeny Henriquez

January 7, 2025

5  out of  5
rating by Yeny Henriquez
"I am so happy to have switched to Statefarm. Every single team member has done an outstanding job helping me and my husband with our policy. They’re very responsive and quick to assist with any questions or inquiries that we might have. I truly recommend Jim and his team. I can finally be stress free when it comes to my car insurance!"
We responded:
"Thank you, Yeny, for the amazing review! We're so grateful that we get the opportunity to help you with your insurance needs. Don't hesitate to reach out any time! - Jim"
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Sandy Cheng

November 4, 2024

5  out of  5
rating by Sandy Cheng
"The staff at Jim Breen State Farm is incredibly helpful, knowledgeable, and friendly!.Every interaction has been fantastic — yes, every single one. If you’re looking for insurance professionals that will treat you with respect, answer all your questions, and are a pleasure to deal with, look no further."
We responded:
"Thank you for your feedback! We appreciate your recognition of our team's efforts to provide helpful and respectful service. It’s important to us that you feel supported every step of the way. If you have any questions or need assistance in the future, please feel free to reach out. - Jim"
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Jasmin Sanchez

September 26, 2024

5  out of  5
rating by Jasmin Sanchez
"Sylvia was an amazing help! She took the time to explain to me different policies and made sure I understood everything. She was able to answer all my questions and took into consideration my personal preferences. Amazing communication throughout, made the process smooth and easy!"
We responded:
"Thank you for your feedback. I’m glad to hear that Sylvia was able to assist you effectively and that she took the time to answer your questions. It’s nice to know that you found the communication clear and that the process felt smooth for you. If you have any further questions or need support in the future, please don’t hesitate to reach out."
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Odette Cifuentes

September 17, 2024

5  out of  5
rating by Odette Cifuentes
"Rachel was great during the process and helped me figure out what was best for my needs. She was great explaining everything and made purchasing my insurance policy very easy. Great service!"
We responded:
"Thank you so much, Odette! I’m thrilled to hear that Rachel was able to help you find the coverage that best fit your needs and made the process simple to understand. We’re so glad you had a positive experience, and we’re here for you if you need anything else! -Jim"
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keven

August 22, 2024

5  out of  5
rating by keven
"Thank you Sylvia, you are the best, she was really nice and polite, helped me through the whole process"
We responded:
"Thank you Keven! Agree on all points, Sylvia is the best!! Look forward to having you as a client here. "
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Jonathan Kaech

July 17, 2024

5  out of  5
rating by Jonathan Kaech
"Amazing service! Walked me through each step and made sure I understood everything so I could make the best decision for our needs."
We responded:
"Thank you Jonathan! Glad to provide amazing service. Look forward to many years to come!!"
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Mike Taylor

June 28, 2024

5  out of  5
rating by Mike Taylor
"Jim Breen at State Farm Insurance office has a amazing staff they All are so Professional Sylvia is my Go to person the Best Insurance Agent I have ever Dealt with and Rebecca is Great also"
We responded:
"Thank you for your wonderful review, Mike! We're thrilled to hear that you had such a positive experience with Sylvia and Rebecca. Your kind words about our team's professionalism mean a lot to us. -Jim"
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Marlon Cabeza

June 28, 2024

5  out of  5
rating by Marlon Cabeza
"I had a fantastic experience thanks to Sylvia. She was friendly, knowledgeable, and went above and beyond to assist me. She listened attentively to my needs and provided helpful recommendations. Her positive attitude made me feel valued as a customer. I highly recommend!"
We responded:
"Thank you for your wonderful review, Marlon! We're thrilled to hear that you had such a positive experience with Sylvia. We're always here for you to listen and make recommendations based on your needs. Your kind words about our team's professionalism mean a lot to us. -Jim"
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Ashley Brooke Walter

April 16, 2024

5  out of  5
rating by Ashley Brooke Walter
"Jim Breen and his office offer a stellar service! We have been covered by them for both our renters and car insurance for four years. They were there for us to walk us through a burglary claim back in 21’ with the utmost care. They are always so helpful with any questions we have. I would highly recommend Jim’s office for all of your insurance needs!"
We responded:
"Ashley, thank you so much for your generous review and for staying with us over the past four years. It's been a privilege to serve your insurance needs for both renters and car insurance, and I'm glad we could support you effectively. Your high recommendation is truly appreciated, and please know we're here to help with any of your future insurance needs. -Jim"
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Daniel Griswould

March 13, 2024

5  out of  5
rating by Daniel Griswould
"Folks were supper helpful and informative"
We responded:
"Thank you Daniel! Welcome to Jim Breen State Farm. We look forward to working with you!"
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Roc

March 7, 2024

5  out of  5
rating by Roc
"Great first impression of Rachel at State Farm in the San Mateo office in California. She demonstrated her knowledge and provided wonderful customer service, and I am confident I have made the right choice."
We responded:
"Thank you for the review! Rachel is absolutely knowledgeable and has wonderful customer service. We are excited to be your State Farm agency!"
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Jeff Chinn

March 6, 2024

5  out of  5
rating by Jeff Chinn
"Great personalize service (Prompt, Friendly, Caring) - honestly you couldn't ask or expect more."
We responded:
"Thank you for the kind words Jeff! Right back at you. We appreciate all your years with State Farm and look forward to many more!"
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Karl Gmail

March 1, 2024

5  out of  5
rating by Karl Gmail
"the agent i spoke to was helpful and thorough, i had tried to set up my insurance online by myself but after i called here they were able to save me almost $50 per month vs what i was quoted online"
We responded:
"Welcome again to State Farm! I’m so glad we could help start your insurance and save you money. Look forward to working with you for years to come!"
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Jonathan Bravo

February 28, 2024

5  out of  5
rating by Jonathan Bravo
"Jim is incredible! He took the time go through my full car insurance policy with me over the phone and not only explained why I was paying what I was, but also went through the policy itself and made clear, understandable recommendations for changes that we should explore. I truly got the sense that he had only my best interests in mind and I am looking forward to working with Jim for many years to come!"
We responded:
"Thank you Jonathan! Very grateful to be your State Farm insurance agent! I’m also looking forward to many years to come with auto insurance and beyond! "
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Vanessa Valencia

February 8, 2024

5  out of  5
rating by Vanessa Valencia
"I have been with State Farm for MANY years and that has been the best decision I have made. I recently moved agents and Shayna has been very helpful. I appreciate that she takes the time to explain the different policies and she tries to find the best one that fits best for me. Never forces anything on you. She is great at following up and seeing if I have any questions that I have. I highly recommend her!! I have been recommending her to all my friends and family!"
We responded:
"Thank you for the kind words Vanessa! We’re so glad to be your agency and provide you with a right fit insurance plan. And I agree, Shayna is amazing and looks forward to your next interaction! "
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Rogelio A Cabug III

November 30, 2023

5  out of  5
rating by Rogelio A Cabug III
"Very easy to work with as far as customer service, great support and good advice on how and what to Choose from different policies."
We responded:
"Rogelio, we appreciate your insights! We're delighted to hear that our teamwork was seamless and that our guidance through different plans proved helpful. If there's ever anything specific you'd like to discuss or explore further, please don't hesitate to get in touch. -Jim"
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Nancy Jefferies

September 5, 2023

5  out of  5
rating by Nancy Jefferies
"Jim Breen and his staff are so helpful and always respond quickly to any calls or emails. We've been customers for years and I would highly recommend them to anyone looking for a competent and friendly team of people to do business with."
We responded:
"Thank you Nancy! We are so happy to be your insurance agency. Give us a call, text, or email any time!"
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Mike Prosper

August 12, 2023

5  out of  5
rating by Mike Prosper
"Always great service!"
We responded:
"Thank you Mike! Always enjoy working with you. Great seeing you today!"
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Matt Maggiolo

August 2, 2023

5  out of  5
rating by Matt Maggiolo
"Rachel was awesome in customer service when I was shopping for new insurance. She was very friendly and knowledgeable and answered all of my questions that I had regarding my new policy and how it works. I had tried multiple insurance companies asking for quotes for my new car and many of the companies did not respond to my inquiries or did not put in the effort to gain a new customer. Rachel was able to give me a quote in a couple of hours as well as beating, in cost, other quotes I had received from other companies. I recommend Rachel and State Farm for your insurance needs. Guaranteed a five star experience!"
We responded:
"Thank you for the kind review Matt! We’re so glad you’re a part of State Farm and our office. We look forward to many years to come!"
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D Kato

August 1, 2023

5  out of  5
rating by D Kato
"Had a great virtual visit with Jim Breen today and appreciated his friendliness and demeanor right away. We went through my policies all ancient-almost 40 years with State Farm! A few tweaks and minor changes were all I needed. I appreciated his honest feedback and recommendations. Thank you Jim!!"
We responded:
"It was a pleasure to e-meet you today! And so cool to work with your plan that has been protecting what you love for 40 years. Please be sure to let me know if there’s anything else I can do for you! -Jim"
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Clara Frydman

July 20, 2023

5  out of  5
rating by Clara Frydman
"We had a great experience with our auto and renters' insurance! They were fast in getting back to us, answered all of our questions, broke down and explained each element of the cost, and took our foreign driving history into account. Specifically, we were in contact with Rachel M Turner and would highly recommend!"
We responded:
"Thank you Clara! We’re so glad we could help with your auto and renters insurance. Rachel is amazing. Look forward to many years to come!"
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Jonathan Bentulan

July 19, 2023

5  out of  5
rating by Jonathan Bentulan
"Jim and his team are very helpful in any insurance coverage you need. Sylvia is very quick when needing documents and sending them right away. My experience with them are very excellent and I would like to recommend them."
We responded:
"Thank you Jonathan! We’re grateful to have you with our office! Sylvia is wonderful and looks forward to hearing from you again soon!"